Step 1: Log into your Grandstream from a web browser When your Grandstream is turned on and connected to your LAN network, open an internet browser in your computer to navigate to the IP address of your device. To know…
How to setup/configure Zoiper on IPhone or Android This is an easy guide on how to download, setup and configure the Zoiper softphone on Iphone and Android: First, if you still have not downloaded it yet, you must go to…
How to install, setup and configure your X-lite or Eyebeam softphone If you still don’t have it, Download X-Lite version for call centers, this version has been tested and it’s the best option in terms of speed because it’s free and…
VPN Benefits and Features:
- Security – VPN enhances security by Concealing your IP address and location. Your data is encrypted and kept secured away from hackers.
- Remote access – An employee can access his Virtual Call Center dashboard remotely from home or any other place through a secure VPN.
- Static IP included.
- Increased Performance – Once a VPN is implemented, bandwidth and efficiency of the network increases.
- Reduced cost – VPN is not expensive for long distance telephone calls and it boasts reduced maintenance charges.
Asterisk Support | Asterisk IT expert, Help, PBX maintenance, VICIdial, GOautodial, Elastix, Trixbox support
Asterisk Support | Asterisk IT expert – VoIP solutions for your business, PBX maintenance, VICIdial, GOautodial, Elastix support Our Asterisk IT tech support is an affordable, effective and fast solution to ensure the continuous performance of your Asterisk box or…
Auto Dialer Features:
- Upload your leads: Allows you to upload your clients fresh data on the Auto Dialer
- Automated your calls: The Auto Dialer will dial 4 phone numbers at the same time to ensure your agents always receive the call of the next available client on the phone faster and with no time wasted.
- Monitor agents: Listen to live conversations while your clients are still on the phone to ensure your agents are following your correct telemarketing campaign procedures.
- Record calls: Access your recordings for 30 days.